Benq displayport not working. The XL2411 has no Displayport and the GPU has no DVI.
Benq displayport not working and [Troubleshooting] DisplayPort not working but HDMI does . Any idea on how I can prevent These cookies help to improve the performance of BenQ. What else could cause problems with HDR ? This issue may be related to the original displayport problems that were fixed in the XL2420Z / XL2720Z" Benq V004 firmwares (before they ever were Zowie). Any tips? Locked post. And choose the output device from the monitor, then adjust the volume. True DP to DL-DVI active adapters are very expensive, and generally quite unreliable. 4, 1. While the most used HDMI is HDMI 1. rtarrazo Sometimes when my screen dims or I turn on my computer from scratch, the monitor won't display anything and won't even recognize the signal. Technical Support Hi, I have a 2021 M1 Macbook Pro connected to the monitor and it does not seem to detect the monitor's internal speakers. My old Macbook late 2008 has only a simple DisplayPort and works fine at 4K@30. Can't check DisplayPort input for now: my laptop doesn't have it and PC video card is quiet old. Hey guys, sorry if it's not ok to ask for help here, I'm just so lost right now. I tried using the Direct Port it came with, and another one I ordered in advance, and neither work, though just hours ago it was working fine. I am looking at buying a PD3200U monitor, BUT the seller says the HDMI and DisplayPort ain't working. At first I thought the problem is that I was using a Displayport 1. It’s not a cable issue, the screen has some unexpected incompatibility with a Thunderbolt based DisplayPort. RTX 2080 Ti + BenQ xl2730z displayport not working . BIOS is shown very well (in fact I've checked in bios if its something to be enabled/disable in Bios about DIsplayport but nothing) why does it works with HDMI but not with DIsplay Port? BTW I've not another display port cable to test, but If I'm able to see BIOS in the monitor with display port, why not Windows 11? Not just any DisplayPort to DVI active adapter will work. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546) 5 posts • Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. If unable to update via DisplayPort, switch Seeing the BenQ monitor no signal detected message can be incredibly annoying. Why the projection from the USB Type-C port is not working with my M1-equipped Apple We strongly recommend using USB Type-C cable or official Apple cables which both support DisplayPort function. 4), which is in line with VESA standards and current market practice. So I tried a DVI cable, and that didn't work either. The The same monitor works fine at full resolution with a USB>DisplayPort displaylink adapter. Sorry for the late reply. Try different devices and cables to diagnose. Inexpensive DisplayPort to DVI active adapters are all Single-Link-only and will not work for 1080p 120+ Hz. When I plug the monitor into my docking station via HDMI or DVI cable, my Mac will not detect it. It's great to know, that it's possible to get it working on this model. I’ve been using a BenQ XL2411z monitor for a couple years and it always worked on 144hz but yesterday I got a new graphics card (AMD Radeon RX 6750 XT) which only makes use of DisplayPort and I’ve been having trouble setting up 144hz on my system using a DisplayPort male to DVI-D dual-link male cable as it only shows a 60hz option. It is recommended to use a USB-C cable to connect the BenQ monitor and input source device directly. When the DP1310 is not working as expected, please check the power, connection methods, driver Try replacing different video cables (HDMI, DisplayPort) and use the provided contact BenQ Customer Support for further assistance, and describe in full what troubleshooting actions you have performed so they Some essential features on BenQ sites just won’t work without cookies. I can't get any displayport signal to my BenQ XL2730z at all, and I don't know how to fix it. That doesn't even work half the time anymore. GW2480 worked fine for a year and suddenly doesn't detect a signal. Check the sound settings on your computer (1) Go to Windows settings, select System, then click the sound option. So I’ll have to use the DisplayPort but this is not working. HDMI 2. And having other cookies switched off can seriously affect the way you’ll be able to enjoy our services. Step 2. 4 Gbps. We use cookies and similar technologies to ensure you get the best Try replacing different video cables (HDMI, DisplayPort) and use the provided USB At first I thought the problem was that I was using a Displayport 1. Benq XL2411z V4 dvi-d not displaying correct resolution. So I finally put in an HDMI plug and that worked, but it has this weird black outline around the actual display. Edit: It is now working with HDMI, but still not with DisplayPort These cookies help to improve the performance of BenQ. If unable to update via DisplayPort, switch Some essential features on BenQ sites just won’t work without cookies. 2 cable, so I ended up getting a 1. The BenQ was quite strange as Windows will sometimes says it detected new hardware when I switch monitor on and off I recently got a new monitor(XL2420Z), and I was really excited to hop on and play some games. Before v004 firmware, the XL2720Z was not even usable over displayport at anything higher than 60hz. " When the DP1310 is not working as expected, please check the power, connection methods, driver Change. Forums. I've swapped cables and identified they are not the issue. I have a 980ti and I have updated the I have recently completed a clean install of Windows. Doing this can make the monitor work normally for some time but the problem usually flares up again after a short while. Let’s first start off with the simplest solutions; the ones that are the likeliest to fix the issue straight away: See more I recently bought a new monitor, the BenQ ZOWIE XL2411P along with a USB 3. In such cases, even if the The solution turns out to be quite simple – unplug it, wait for the power indicator light to turn off and turn it back on. I had my PD27 Benq monitor connected to my pc MiniDP to DP(in graphics card). 1 or DisplayPort (DP) 1. However, it's a bit disappointing, that I need to spend next 10% of the value of the laptop to just connect external display (I know there are many other functions of this hub, but I don't need them) . 5. If you want to opt-out of advertising cookies, you have to turn-off performance cookies. Do I have to configure/install something to make it work? Some info on my laptop below: RTX 2080 TI + Benq XL2730z DisplayPort Not Working. Change your region to view content applicable to your location and shop online. Uninstall the current version of the PME program and all of the calibration programs 3. If you’re experiencing this problem, there are a few steps you can take to troubleshoot and resolve the issue. Not sure what to label this as so I'm putting at as troubleshooting. 1 When I try to use HDMI cable, screen shows 'no signal detected' for two devices, both devices work fine with my older monitor. How to Fix: To check this, go to the audio settings on your computer and look for (2) For the output source via HDMI and DisplayPort, audio will transmit through HDMI and DisplayPort cable. Unplugging DisplayPort Not Detected Seeing a "DisplayPort not detected" or "No signal" message on your monitor usually occurs when new hardware has been connected. Please make sure if your laptop's USB type-C supports DisplayPort / ALT mode. I have to unplug the Displayport cable and plug it back in. Or, connect DisplayPort over USB-C from your laptop using DisplayPort over USB-C (DisplayPort Alt Mode) to the monitor using a USB-C cable. Home. Just like not all USB-C ports feature DisplayPort Alt Mode functionality, not all USB-C ports feature Thunderbolt 3 functionality. 1 type C to DisplayPort cable because my laptop (ROG GL753VE) The monitor works great with DisplayPort to DisplayPort cable, but 'No Signal Input' with my After this I tried to connect my DVI cable and this resulted in no problems, but the problem is it can only run 60hz not 144hz. This article provides a troubleshooting guide with solutions for resolving display and other issues Some essential features on BenQ sites just won’t work without cookies. The HDMI port works perfectly because it displays on my second monitor. The Mini-DisplayPort Thunderbolt connectors are Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. I have no idea what to do at this point, any suggestions would be great. RTX 2080 TI + Benq XL2730z DisplayPort Not Working. I want to use the monitor connected to my laptop with an HDMI cable but it just says cable not I would go from your mini DisplayPort (mDP) to DisplayPort (DP) or go HDMI to HDMI from your MBP to BenQ. It will then detect the DisplayPort signal correctly. 3. r/dji Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. Ensure your laptop's USB-C port supports DisplayPort Alt mode or Thunderbolt 3/4. For the 1 Displayport, it is connected to my PC. When the DP1310 is not working as expected, please check the power, connection methods, driver Try replacing different video cables (HDMI, DisplayPort) and use the provided contact BenQ Customer Support for further assistance, and describe in full what troubleshooting actions you have performed so they If your BenQ monitor uses HDMI, DisplayPort, and Mini DisplayPort for video input, it will work with any properly-certified and made USB-C to DisplayPort or HDMI adapters. Displays i have 144hz monitor with hdmi to displayport ive checked my nvidea settings and windows settings and it doesnt allow me to get 144hz Welcome to /r/BenQ, a place dedicated to discussion and sharing of technical advice, information, and questions related to all BenQ’s products and services. The “Displayport No Signal Issue” is very common if the cables are not well connected or are damaged. I have a monitor with speakers (ASUS VG27AQ) and since doing a clean install, sound does not work via DisplayPort, but does work via HDMI. Tried with another laptop we have and the same issue. For 4K HDR 60Hz+ content, you’ll need HDMI 2. the 2HDMIs are for Ps5 and other things. Please check your cookie settings below and Some essential features on BenQ sites just won’t work without cookies. Tested the cable and output port/s to other monitors without issue. If unable to update via DisplayPort, switch to HDMI. Dell U2414H monitor not recognized as supporting MST (Daisy chaining DisplayLink) 2. I bought a new GPU (3080ti) and my Pc Monitor's 144hz will work only with the DVI cable (apparently). DisplayPort generally supports video resolutions of up to 3840 x 2160 pixels at 120Hz and the maximum bandwidth sent through a DisplayPort cable is 32. 4 or higher. So does anyone know a fix on how to make the DisplayPort working? Signal not detected between BenQ EX2780Q (DisplayPort) and MacBook Air (2013, mini Display Port) (2013) via a cable Mini DisplayPort to displayPort (without adapter). I know it’s not my computer because if that would be the case it would say “no signal”, but in this case is the monitor that doesn’t recognize the cable. Repeat step #4 for any subsequent monitors. Anyone @ Benq know a fix for this? Benq Monitor Not Detecting Displayport. Connect the DisplayPort out on monitor 1 to the DisplayPort in on monitor 2 using a DisplayPort cable. BenQ Europe respect your data privacy. Not detecting HDMI. The Light mode control is a multi-design with a light sensor to activate the controller and the light mode switch button. Both laptops work with other monitors in the house. So, I just recently bought another Benq Zowie xl2720 and this time I am using display port for the 144hz (and the fact that my other xl2720 is using dvi so i have to use displayport because of they're only being 1 dvi port) and, every single day, since I got it I have to replug the DP Cable because it "Isn't detected", can someone assist me on this? Hi. It says “cable not connected”. Solution: unplug monitor for 30 seconds, then restart. The laptop might fail to power on WDC10C because of other devices' power consumption. You don't necessarily need a PC to be a member of the PCMR. We also use Google Analytics, SessionCam and Hotjar to track activity and performance on the BenQ website. I’ve tried replacing the batteries and I still can’t seem to get the pad to wake up. The Docking station works to feed my external hard drives and card readers into my MacBook. Your BenQ Monitor not detecting the HDMI may arise from various If DisplayPort is selected but no signal, unplug and replug the cable. The XL2411 has no Displayport and the GPU has no DVI. So, the cable+monitor appear to work fine. I checked with DirectX Diagnostic Tool and HDR is not supported when using displayport. It seems like the AW mini displayport is not enabled or working. Welcome to BenQ Europe. Please make sure your laptop is not connecting other devices besides WDC10C. It seems my computer recognises its existence, yet the projector says no signal. 4. (1) Please make sure if your laptop's USB type-C supports DisplayPort / ALT mode. I recently got a new PC(NZXT Starter Pro) and monitor(XL2411K) as a late Christmas present and about 2 weeks ago the Displayport quit working and told me "No signal detected" but HDMI was working even though it had been working earlier that day. SOLUTION. The reason why is that DP (newer standard) supports HDMI (older) signaling quite easily through a passive adapter, while going from HDMI to DP requires active conversion. I took away my PC to another place(not home). 0 compliant, or DisplayPort Compliance Certification for DP 1. You just have to love PCs. Mac and monitor are still working because I am able to connect to the Mac via SSH and connecting the monitor to my Windows laptop (VGA to VGA) still works. 1 type C to DisplayPort cable because my laptop (ROG GL753VE) does not have a DisplayPort Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. The lack of USB-C charging is sad, but not a thing for my, the new M1 Pro MacBooks are monsters with extreme battery lengths. Applicable Models. I have done a lot of the normal checks like sound level, setting the device as default, uninstalling and re-installing sound drivers etc. Do you have the right signal cable for HDR? For HDR content, HDMI High Speed, HDMI Premium Certified, HDMI 2. Try one of these 7 fixes and be back up and running in no time! The “No Signal” error on a BenQ monitor indicates that the monitor is not receiving any display signal from the computer through its current input port. Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. Learn more on this problem and know how I recently bought a new monitor, the BenQ ZOWIE XL2411P along with a USB 3. How to reset it? Question / Problem On USB-C Dock Gen 2 two external monitors are connected to Display Port. I have a BenQ monitor, MacBook 2017 running Ventura and a docking station. Thank you for detailed answer. The output signal from the USB-C ports of the Mac device might be USB-C Dock Gen 2 - external monitors are not detected. DisplayPort cable did not work, HDMI cable worked fine. They should only be used as a last resort. When I connect the same computer to my other monitor Benq BL2420PT via the Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. 2 to 1. (Computer is brand new Intel i9 with 4080 super card. Is it because im plugging No, the BenQ monitor DisplayPort (v1. Download the latest version of PME from BenQ's official website and re-install it 4. It's not about the hardware in your rig, but the software in your heart! Join us in celebrating and promoting tech, knowledge, and the best gaming, study, and work platform there exists. GV30, GS50, GV1, GS2. For any type-C products, DisplayPort / ALT mode is a MUST to do wireless presentation. Summary: I've owned a 1080 and an XL2730z for ~3 years now, If the fixes above did not work for your BenQ Monitor, When the DisplayPort becomes defective, the CPU will automatically display a ‘No Signal’ pop-up message on your BenQ Monitor. I have a 3060Ti Graphics Card. I've gone into the bios, and increased the video memory to 512mb, but that hasn't made a difference. Members Online Benq 2700u Monitor not detecting the signal from Mini DP port. So I bought extension cables DVI -> HDMI and DVI -> Display port and still no 144hz option. Is there any other solution? In other words, only one monitor needs to be directly linked to your PC with DisplayPort. Whenever my PC goes to sleep and wakes my sound doesn't work. Remove all USB devices from the monitor, except the USB-C cable or USB upstream cable (USB TypeA to TypeB cable) and the calibrator that connects to the PC/NB and the monitor. Thread starter aadamefayenaclarke; Start date Jan 11, 2019; Toggle sidebar Toggle sidebar. Basic Troubleshooting . Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. This is probably the reason it's not working. I tried the power off and on method, cleaning the ram but nothing seems to help. I have a BenQ monitor with 2 HDMIs plugged in and 1 DisplayPort. Thunderbolt 3 functionality must be explicitly designed into a device’s USB-C port by its manufacturer in order for the USB-C port to be able to support Thunderbolt 3 connections. I switched DP cables and results were the same. 1. Benq Screen Bar Halo remote pad not working . "1. I just bought a Benq XL2420Z monitor for my AW A17 laptop. Welcome to /r/BenQ, a place dedicated to discussion and sharing of technical advice, information, and questions related to all BenQ’s products and services. 2. If DisplayPort is selected but no signal, unplug and replug the cable. Displayport not working correctly Asus TUF 6800xt Graphics/display Specs: Asus TUF 6800xt / MSI B550 gaming plus / BenQ EX2780Q Yesterday one of my monitors did not show any picture, just a no signal message from DP. You can control the information provided to Google, SessionCam and Hotjar. Any help would be appreciated. Use the monitor's OSD Control keys to check if DisplayPort is selected. with no luck. However when laptop (T14s) is connected to the docking LAN, USB ports are . Though my laptop actually do see monitor as a device through HDMI cable, tried to manually install drivers - it didn't help. (Multi-Stream Transport) feature not working with my Macbook? 10-29-2024. Some essential features on BenQ sites just won’t work without cookies. BenQ monitors are known for their high-quality displays and advanced features, but occasionally, you may encounter issues with them not detecting DisplayPort connections. When connecting a Mac device, try to plug the USB-C cable into another USB-C port of the Mac device. Please check your cookie settings below and turn on any cookies you’re happy with. Hardware. 120Hz, 144Hz, 240Hz, 4K, 1440p, input lag, display shopping, monitor purchase decisions, compare, versus, the Displayport connector isn't affected by EDID issues, Or, connect DisplayPort over USB-C from your laptop using DisplayPort over USB-C (DisplayPort Alt Mode) to the monitor using a USB-C cable. The DisplayPort cable is this: KabelDirekt DP 1. I have to turn off and turn on my monitor to get it working again. 4 . This could be a new monitor, a new DisplayPort cable, or The reason your BenQ monitor's sound is not working may be that the audio source settings on the PC are not configured to use the monitor's speakers. So I am connecting my R9 390 to my Samsung UD590 with a displayport cable and nothing happens. Hi. These cookies help to improve the performance of BenQ. 4 cable, it made no difference. Switched So here's my situation. Attempting to use DisplayPort daisychain with: BenQ PD2710QC (primary monitor, native resolution 2560x1440, connects to laptop via USB Non-Apple monitor with DisplayPort not recognized by a Mac. DisplayPort not working. Was this Newly purchased BENQ LK936ST works on HDMI, however, for the life of me, I cannot get the Display Port to work. I'm using a dual link DVI D cable (provided with the monitor) to connect to my graphics card (Radeon HD 6870). I've suddenly started having the same problem. It will complain 'no signal detected'. It seems that the remote pad for my screen bar halo has all of a sudden just stopped working. Changing the DisplayPort cable or plugging it into a different computer doesn’t help (I tried with both Mac OS X and Linux/Fedora machines), but • Or, connect the "DisplayPort over the USB-C Out" on your laptop to the "DisplayPort over USB-C In" on the monitor using a USB-C cable. Connect the "DisplayPort Out" on monitor 1 to the "DisplayPort In" on monitor 2 using a Troubleshooting "No Signal Detected" on your monitor? Follow these steps: Ensure your graphics card driver and motherboard BIOS are up to date. The Monitor works directly plugged into my Mac via HDMI - USBC adaptor. But when I inserted the DisplayPort cable it said no signal detected. I have a 980ti and I have updated the What can I do if there's no sound when my monitor is set to 2560x1440@144Hz through DisplayPort? Due to the bandwidth limitations of certain older graphics cards, audio in 2560x1440@144Hz cannot be played through DisplayPort to ensure bandwidth is available for higher refresh rates. Everything about displays and monitors. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546) 5 posts • Page 1 of 1. This bug went all the way back to the old lightboost only "T" series monitors. 4) does not support HBR3. With HDMI, each monitor needs an HDMI cable to your PC. Test [SOLVED] Benq XL2411 on 144hz not working only 60hz. Test the monitor with HDMI to confirm functionality, then retry DisplayPort. 4, BenQ EX3210U - Speakers not detected by Macbook Pro 2021 when connected via Displayport 1. 4 VESA certified. VESA-authorized certification agency certifies monitors with HBR2+HDR10 as DisplayPort (v1. Ensure the cable is securely connected. Today i bought a BENQ XL2411Z 144HZ monitor, however when i plug it in and try to change it to 144hz in the screen resolution page, the max it will go is 60hz. 1 compatibility in the monitor settings but that hasn't helped. It works fine when connected with HDMI but not when connected with displayport. One monitor can be Decided to start using it with a displayport, but it won’t recognize the cable. You can freely combine HDMI, DisplayPort, and DVI. MacBook doesn’t support MST(Multi-Stream Transport), but it supports Daisy Chain with Thuderbolt 3/4. I've switched down from displayport 1. I have three Benq GW2765 monitors which periodically report “No Signal Detected” for DisplayPort even when the computer it’s attached to recognises the monitor is present (displaying it in the monitors/displays list etc). Hi u/Repulsive_Compote_16, u/KarthurJ, u/Careless_Ad8655, u/affrae, u/zm0d, u/Just_Corner1442, u/YMarkY2 and u/Darkfire25. 4 compatibility will work. (2) Please make sure your laptop is not connecting other devices besides WDC10C. sgw eawe kckuhx fyc cot rqjblb qlkkaawb wtxjq grhmx zez